What are pending cancellations costing you?
Plug in your own numbers and see what portal checks and missed cancellations cost your agency each year, and what PolicyLantern gives back.
- US agency benchmarks
- Every assumption editable
- Takes 60 seconds
Fine-tune the assumptions
These drive the estimate. The defaults are deliberately middle-of-the-road; move them to match what you see in your own agency.
Your team still works the alerts
Share of today's losses you'd catch
Used for lifetime value
Call, portal check, AMS note
What one pending cancellation costs you
Same notice, three endings. Based on a $1,800 policy paying you $216 a year.
- Caught in time
−$15
25 minutes of a CSR's day to call, check the portal and note the file.
- Lapses mid-term
−$138
Roughly half the year's commission goes back as unearned, plus fees you already paid.
- Client lost for good
−$678
Every renewal over 3 years, gone. Replacing them costs 5 to 9 times more than keeping them.
How we get these numbers
No black box. Here is every line of the math, and where the defaults come from.
- 01
Staff time recovered
Portal hours a week × 52 × share removed × loaded hourly cost
A US commercial agency case study (Adapt Insurance) found staff spending 8 to 16 hours a week combing carrier portals for non-pay and cancellation notices. Licensed CSRs cost roughly $31 to $43 an hour fully loaded.
- 02
Commission kept
Pending a month × 12 × share lost today × share saved × annual commission
When a P&C policy cancels mid-term, the agency returns the unearned share of its commission, typically 10% to 15% of premium on personal and small commercial lines. A saved policy keeps all of it.
- 03
Return on PolicyLantern
(Staff time + commission kept) ÷ yearly plan price
The plan is the one your policy count fits, priced from our live plan list. Payback is how many days of value it takes to cover a year of the plan.
- Average US independent agency retention
- Big “I” / Reagan Consulting Best Practices Study
84–85%
Average US independent agency retention
- Retention at top-performing agencies
- Big “I” / Reagan Consulting Best Practices Study
93–95%
Retention at top-performing agencies
- Cost to win a client vs. keep one
- US insurance distribution benchmarks
5–9×
Cost to win a client vs. keep one
- Typical agency E&O deductible per claim
- US agency E&O policies
$2,500+
Typical agency E&O deductible per claim
Estimates for planning only, not a guarantee of results. Your outcomes depend on your book, your carriers and how quickly your team works each alert.