PolicyLantern

Built to catch every cancellation

PolicyLantern watches your carrier portals for pending cancellations, sends your team a daily email alert and helps you reach clients before coverage lapses. Here is every feature in one place.

  • Works with most carriers
  • No credentials shared
  • 14-day free trial
The PolicyLantern dashboard listing pending cancellations across every carrier portal

Three ways to catch a cancellation. Only one catches them all.

  • Portals with no cancellation report

    PolicyLantern: Read right from the page

    Checking portals by hand:
    Only if someone opens every policy
    Carrier downloads:
    Not included
  • When you find out

    PolicyLantern: The same day it shows in the portal

    Checking portals by hand:
    Whenever someone checks
    Carrier downloads:
    Often days late, sometimes never
  • Every carrier at once

    PolicyLantern: One dashboard

    Checking portals by hand:
    One portal at a time
    Carrier downloads:
    One file per carrier
  • Who hears about it

    PolicyLantern: A daily email to the team members you choose

    Checking portals by hand:
    Whoever did the checking
    Carrier downloads:
    Whoever opens the file
  • Reaching the client

    PolicyLantern: Optional automatic client emails

    Checking portals by hand:
    Up to your team
    Carrier downloads:
    Up to your team
An agent relaxing while PolicyLantern watches four carrier portals and counts pending cancellations, renewals and non-renewals

Detection

Catch every cancellation. The same day.

PolicyLantern reads policy status right from the carrier portal, so nothing waits on a late download.

Catch every pending cancellation

PolicyLantern reads the carrier portal page itself. It finds pending cancellations even on portals that have no search, filter or report for them.

  • Track non-renewals and renewals

    See non-renewals and upcoming renewals next to your pending cancellations.

  • Same-day detection

    Status changes show up in your dashboard the same day they appear in the portal. Carrier downloads are often late, and some never arrive.

  • Runs in the background

    PolicyLantern syncs quietly while your team logs into carrier portals as usual.

  • Turns on by itself

    The extension activates on supported carrier pages and shows a “PolicyLantern is active” notice so you know it’s working.

The PolicyLantern dashboard with every carrier checked off as synced

Dashboard

Every carrier. One dashboard.

See every policy in one place, and find the ones that need attention fast.

One dashboard for every carrier

See all your policies across every supported carrier in one place.

  • Search and filter

    Find any policy fast by carrier or by status.

  • Carrier sync status

    See which carriers have synced and which have not.

An agent calling a client about a pending cancellation alert before the policy is cancelled

Alerts and team

Daily alerts. For your team and your clients.

The right people hear about pending cancellations every day, and clients can hear from you automatically.

Client emails

Turn on automatic emails to policyholders for any pending cancellation reason. Use the standard PolicyLantern template or write your own.

  • Daily email alerts

    Get one email each day with the client name, carrier, policy number and effective date for every pending cancellation.

  • Team seats

    Choose which team members get cancellation alert emails. The number of seats depends on your plan.

The PolicyLantern extension installed with no API, no IT and no credentials

Security and setup

Secure by design. Simple to set up.

No carrier logins shared, no AMS to replace and a setup session with our team.

No credentials shared

Your team logs into carrier portals as usual. PolicyLantern never asks for or stores your carrier logins.

  • Built on Manifest V3

    Built on Google’s current Chrome extension standard.

  • Encrypted data

    Your data is encrypted in transit and at rest.

  • White-Glove Carrier Setup

    A 30-minute session to set up your carrier mix and alert timing.

  • Works with your AMS

    PolicyLantern works alongside your agency management system. No data migration needed.

  • Custom carrier work

    Don’t see your carrier? Or does one need extra setup for your region or agent code? We build custom carrier integrations and adjust the extension for your agency.

  • Chrome Manifest V3
  • No password storage
  • SSL certified

Brokerages Already Saving Policies With PolicyLantern

Michelle CeaseOperations Manager, Family First Insurance
“PolicyLantern is an amazing tool for our agency. We have been able to notify clients of pending cancellations and do what we can to resolve them ahead of time. This is huge for policy retention and overall client experience.”
John NguyenInsurance Agent Specialist, Advantage Insurance PLLC
“Running a large independent agency. PolicyLantern has been the tool we have been looking for the past 20 years. We get pending policy cancellation notices sent to us each day from each of our many carriers. This helps us tremendously with saving our clients policy from canceling before it's too late. Excellent retention tool! Total game changer for independent agencies. I highly recommend!”
Shar MerchantPresident & Founder, Archgate Insurance Agency
“What an awesome piece of software to utilize at our agency, this has helped us save dozens of policies early to ensure we are not losing out on revenue. The team is amazing to work with and really quick to reply with any needs we may have. If you are an independent agency, HIGHLY recommend!”
Preston WoodCEO, Family First Insurance
“This easy to use extension has allowed my team to detect "surprise" cancellations before they occur by giving us a list of all pending cancellations across multiple carriers. This info helps us retain clients and provide a better client experience, which saves me money and lots of headache — especially with a team of 30+ agents!”
Peyton CastorService Agent, Archgate Insurance Agency
“PolicyLantern has been an amazing tool for our agency. It can be challenging to catch cancellations across so many different carriers. Thankfully, PolicyLantern can detect them ahead of time and has allowed us to fix many policies before it's too late. It also saves us so much time! I highly recommend PolicyLantern to all agencies!”
Cloie WatsonService Administrator, Family First Insurance
“PolicyLantern has been extremely helpful in catching policies that are pending cancellation for a number of reasons that we typically would not be notified of. This allows us to alert our clients and reinstate policies before running into issues. Love it!”
Lauren HutchisonArchgate Insurance Agency
“This extension saves our service team a TREMENDOUS amount of time and noticeably improved our retention rates. Highly recommend for all agencies!”

Ready to catch your first pending cancellation?