FAQ
Frequently askedquestions
Find answers about how PolicyLantern works, setup, security, and pricing — plus plain-English explanations of common insurance terms your team encounters every day.
FAQ
About PolicyLantern
Does it replace my AMS?
No — PolicyLantern works alongside existing systems (EZLynx, HawkSoft, NowCerts). It fills the real-time monitoring gap. Carrier downloads arrive 3–7 days late; PolicyLantern detects status changes the same day they appear in the portal. No data migration, no workflow disruption.
Still have questions?
Here is what happens when agencies stop relying on manual checks and start using PolicyLantern.